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The Power of Small Wins

In Greg McKeown’s book, Essentialism, Chapter 17, The Power of Small Wins, you’ll read an example of people being given tickets by police as punishment, and how “strengthening” defence against crime typically involves creating harsher punishments, which overall actually worsens crime. Instead, one police department decided to give “reward” tickets for positive behaviours, the opposite

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What Is Rapport, Really?

You’ve probably heard the word “rapport” being thrown around and see it everywhere being described as a good thing, but what exactly is it, how do you know when you have it, and more importantly, why does it matter to you? Rapport, essentially, is a state of connection, a feeling of being heard, where you

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Giving You Value!

Hey, everyone! You may have noticed we’ve begun including content about communication awareness and effective usage, and because not everyone has invested as much time and effort into this as we have, we’re doing this to give value to you and others who know that communication is important and would get value from learning about

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Overcoming challenges

Sabian: Sometimes, we see, hear, or feel things that make things difficult, whether irritating, depressing, or overwhelming. But, how much do you ask yourself exactly how it’s making you feel that way? What kind of beliefs or assumptions did you need to have in order for those unhelpful feelings to be sustained that, once you

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